Trouble signing in
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To sign in to 4S, use the verification code sent to your email. If you cannot sign in, try the following steps depending on the cause.
The verification email does not arrive
- Check your spam folder. Searching for the subject "Your 4S login code" makes it easier to find.
- Make sure the email address you entered is correct.
- Try "Resend verification code".
- Make sure you can receive email at that address.
The code is shown as invalid or expired
The verification code is valid for 10 minutes. If it has expired, get a new one with "Resend verification code". When you resend, use the code from the most recent email.
You do not remember which email you registered
The address receiving emails from 4S, such as event registration confirmations, is your registered address. If you cannot tell which address it is, please reach out via the contact link at the bottom of this page.
You cannot sign in with a passkey
If a passkey is unavailable, sign in with the verification code sent to your email.
You cannot sign in with Google
If signing in with Google does not work, you can still sign in with the verification code sent to your email.
If the problem persists
Please reach out via the contact link at the bottom of this page. Sharing your email address and what is happening will help us assist you quickly.