Refunds and receipts

Refunds

Refund availability and conditions are set by each event's organizer. Check the cancellation policy on the event page, and contact the organizer if you wish to request a refund.

Approved refunds are returned to the credit card used for purchase. Depending on your card issuer, it may take several days to a few weeks to appear on your statement.

Receipts

Your purchase confirmation email serves as proof of payment. If you need a formal receipt with a specific addressee, please contact the event organizer.

If the event is canceled

For events canceled by the organizer, follow the organizer's instructions regarding refunds.