Approving entries for approval-based events

For approval-based events, you decide on each application individually. Approving and declining can be done by staff of any role, including RECEPTIONIST (Receptionist).

Steps to approve

1. Show "Pending" attendees in the attendee management screen.
2. Review the applicant's profile.
3. Select "Approve" or "Reject". The applicant is notified of the result by email and in-app notification.

For prepaid tickets

For a prepaid, approval-required ticket, approving moves the participant to "Awaiting payment". Their entry is confirmed once they complete the purchase via the payment link.

Operational tips

• Align criteria within your team beforehand — inconsistent decisions erode participants' trust.
• Approve early — long waits prevent applicants from securing their schedule and lead to drop-off. Set a regular time to process approvals.