The attendee list and entry statuses

You can check attendee status in "Participants" within the event management screen.

The attendee management screen shows each entry status
The attendee management screen shows each entry status

Understanding entry statuses

  • Unused (UNUSED) — the ticket is acquired but not yet used for registration.
  • Pending (PENDING) — awaiting organizer approval at an approval-based event.
  • Awaiting payment (AWAITING_PAYMENT) — for a prepaid, approval-required ticket, the state between approval and completing payment.
  • Confirmed (CONFIRMED) — participation is confirmed.
  • Not Approved (REJECTED) — the organizer declined the entry.
  • Checked In (CHECKED_IN) — passed reception on the day.
  • Canceled (CANCELED) — the entry was canceled. Besides the participant canceling, this also happens when staff change the status or when a full refund completes.

Downloading the attendee list

You can download the attendee list as a CSV. It includes names, email addresses, tickets, amounts paid, entry status, and registration dates, and can also include survey answers. Downloading requires the EDITOR or ADMIN role.

Tips

  • Filtering by status helps you catch unprocessed approvals and track attendance rates on the day.
  • The checked-in count does not update automatically. Reload the screen to see the latest number.

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